Losing a loved one in these difficult times is not easy, especially as the personal touches for the funeral arrangements are more difficult to achieve. Joanne at the Eastwood office provided a professional and personalised approach from the beginning in terms of making the arrangements, right the way through to accompanying my uncle on his final journey. That in itself was a comfort. The care that was taken with the order of service, flowers to our specification, choice of Celebrant and arrangements for social distancing at the Chapel were faultless. All the little touches that we asked for were accommodated, communication by email and phone was timely and clear and in my view couldn’t have been better. My uncle always a stickler for professionalism would have been impressed.
Diane B (Eastwood office)
Thank you all for making a terrible time for me so much easier than it could have been. Kelly at the Kimberley office looked after me with care and compassion following the death of my dear Father Frank, and Alan handled the actual funeral arrangements perfectly. I also was happy to note the close attention paid to the fine details of my requirements. I chose Gillotts following a recommendation from a friend and I am certainly glad that I did. Thank you all very much for everything you did and I wholeheartedly recommend you to anyone looking for a truly personal service at their time of need.
Neil W (Kimberley office)
I would like to thank you so very much for your professionalism and above all caring and compassion in the handling of my husband’s funeral. I would like to especially thank, firstly, Danni. You really are a credit to the business caring and personable, never too much but a feeling that you are always there and on hand to help and gently guide through a process I didn’t think I would have to face for many years to come. Thank you.
Anthony, amazingly calm and confident, taking charge, but never bossy. Relaxed and professional. I don’t think Tom and I could have got through the day without you. It felt like you were part our family. You are both a credit to Gillotts. Thank you so very, very much
Nichola B (Selston office)
Thank you so much for arranging my wife Paula’s funeral with such care and professionalism. Kelly is so professional but also treated us with compassion and understanding. She made the whole process as easy and straightforward as possible at such a difficult time. The whole day went off without a hitch, Alan who was looking after the arrangements at the funeral was excellent. It is not an experience anyone wants to go through but I can honestly say we could not have been treated any better. I would recommend Gillotts without any hesitation.
Robert H (Kimberley Office)
We wish to express our deepest appreciation for the services that you provided for our mother’s funeral. We required funeral directors who would be flexible and who would appreciate and execute their services amid cultural sensitivity and respect for our mother’s wishes. This we received with no doubt from Anthony and Amanda and all the staff during the day. We thank you most sincerely. Our mother was unique and an inspiration to all of us and we wanted to say goodbye in our unique way. We thank you for allowing us to do just that.
The Basi Family (Heanor Office)
Words can’t express how thankful my family and I are to Joanne and all at Gillotts Eastwood for their kindness, sincerity, and impeccable professionalism that was provided for my late Mum’s funeral. From our very first phone call, to throughout the weeks leading up the funeral, to during the service, to even the after care, they have been truly, truly, wonderful. Gillotts were an added layer of very personal comfort during a heart breaking and devastating time, and I would wholeheartedly recommend them without hesitation.”
Penny (Eastwood Office)
It’s hard to find the right words to express just how grateful we are to you all for the caring and professional way you looked after Annie prior to her final journey recently. Thank you all again for everything you have done – what amazing ambassadors you are for Gillotts.”
Carole C (Eastwood Office)
Dear Joanne, I would like to thank you and your staff for the great service you offered myself and family in dealing with the funeral of my late wife. Thanks to yourself and staff this devastating loss was made more bearable with kindness and helpfulness far above my expectations, and for that I am truly grateful. The service you offered from start to finish is remarkable, you and your staff don’t just go the extra mile you go much more than that. If anyone ever asks me do I know of a good funeral directors I will say; “No, but I can tell you the name of the best, and that is Gillotts.”
Steve T (Kimberley Office)
Dear Anthony, Thank you so much for making a very sad day go so well.
Mrs P and Family (Selston Office)
To everybody at Gillotts, Thank you for looking after Gordon. His funeral was a lovely tribute and your sensitivity at this time was much appreciated. Thank you again for your respect and care.
Ann, Sylvia, Kate and Jeff (Stapleford Office)
We would like to say a huge thank you to all of you. The way you looked after Mum and took care of us, from our first telephone conversation, Mum’s funeral, and beyond. Thank you for making Mum’s final day a perfect day.
The Beer Family (Heanor Office)
This is to say thank you for all the kind, understanding and caring service that was provided for my late husband. Special thanks to Hazel, who was so caring, especially towards myself, at a very hard and heartbreaking time. I would certainly recommend Gillotts to anyone in their time of need. On behalf of John, I thank you all.
Susan (Stapleford office)
I would like to express our heartfelt thanks for all your help in recently arranging Mum’s funeral. All staff at Gillotts were absolutely wonderful throughout – so caring and helpful from start to finish, and would not hesitate to recommend you. Your consideration and compassion and the little personal touches you encouraged us to make were truly appreciated. Thanks once again.
David S (Eastwood Office)
Dad’s send off. Can’t recommend high enough so helpful, personal helped us with everything thanks.
Chris (Stapleford Office)
Thanks Alan and Claire. Just to say thank you Claire and Alan for all that you did for our Uncle’s funeral. He was a very proud and dignified man and would have been very impressed by the smartness of your staff and the efficiency of the entire operation.
Mr and Mrs B (Kimberley Office)
Thank you for your help and assistance on the recent loss of my mother. We really appreciate the kindness shown by Anthony and the professional way my mother’s funeral was arranged and carried out.
Ann Ga (Heanor Office)
Thank you Helen for everything you did for the funeral of my lovely Mum. Everything was fantastic from the service sheets to your fantastic cars, which looked amazing.
Annette B (Heanor Office)
Dad’s funeral was a fantastic occasion – he would have enjoyed it! Thanks to Alan and everyone at Gillotts.
Marie H. (Stapleford Office)