What to Consider When
Choosing a Funeral Director

You will want to choose a funeral director with a proven track record.

Gillotts Funeral Directors has been helping families in our local communities for over 150 years. We are a trusted independent funeral business with an excellent reputation.

We are also lucky that many of our clients like to tell us how we made them feel by sending us thank you cards or writing an online review. Our clients have rated us 5/5 on Funeral Guide, which is based on more than 600 verified customer reviews.

Being a family-run and independent funeral director means our focus is entirely on you and your family. We are not bound by corporate policies or sales targets, which allows us to offer a truly personal and flexible service.

Our independence gives us the freedom to listen to your unique needs and wishes, guiding you through the process with genuine care and tailoring every detail to create a farewell that is as individual as the life it celebrates.

It’s important to choose a funeral director that is a member of an industry trade body, (either the NAFD (National Association of Funeral Directors) and/or SAIF (Society of Allied Independent Funeral Directors).

Gillotts is a member of the NAFD, which demonstrates our commitment to delivering high standards of care for bereaved and deceased people through regular inspections and assessments including mystery shopping, on-site inspections, website checking and complaint analysis.

Every family is unique and therefore every funeral is unique, so it’s important to choose a funeral director that can deliver the type and style of funeral that you want.

At Gillotts we pride ourselves on being able to arrange any funeral for a family, whatever their needs, wants or budget. From the elaborate to the very simple, as well as unattended direct cremations, we will give you the same high quality service whatever type of funeral you choose to arrange.

But we also offer more than just a range of services to manage the arrangements of the funeral. We will offer you comfort, understanding, emotional support and professional guidance to help you navigate through this difficult time.

It’s important to choose a funeral director that makes you feel comfortable and at ease to help you through this difficult time. You want to be able to ask questions and feel reassured that you and your loved one will be taken care of.

At Gillotts Funeral Directors we want you to feel safe, comfortable and relaxed in our funeral home. Our teams are all trained funeral professionals. They they are here to help, guide and support you every step of the way, from the very first phone call right through to the day of the funeral, and beyond.

Funerals can be expensive, so it’s important to find a funeral director who is open and transparent with their pricing to ensure you know exactly how much the funeral is going to cost.

All funeral directors in the UK now have to publish a standardised price list to allow families to compare funeral directors if they want to.

At Gillotts we also provide you with an itemised estimate and explain every cost to you as we go along. If any changes are made, we ensure you are aware of the cost implications, so you can make decisions that are right for you and your budget.

It’s important to choose a funeral director that is open and transparent with you about the care of your loved one. And also has the facilities to allow you to visit your loved one before the funeral if you so wish.

At Gillotts we have rigorous procedures and adhere to the highest standards of care. This begins at the point at which we collect your loved one and bring them into our funeral home, right through to the day of the funeral.

If you wish to visit your loved one before the funeral, each of our funeral homes has a Chapel of Rest where you can spend as much time as you wish to say your final goodbyes. We will carefully prepare the deceased in advance as per your wishes, and we will also talk to you about what to expect from the visit. We will also hand for you throughout your visit to support you and answer any questions.

As every person is individual, then every funeral should be individual too. So this means details matter when arranging a funeral. There are many ways to personalise a funeral and the right funeral director will take the time to ask you questions about the person who has died, to help you create a funeral that is really personal.

And as there is only one opportunity to get the funeral right, with no second chances, the team at Gillotts take their responsibilities very seriously to ensure all the details are taken care of. From the legal paperwork and procedures to ensuring all the special details you request are delivered perfectly. We take the time to ensure every little thing is as you wanted it to be and everything runs smoothly on the day.